Cookie Policy

Updated: 2026-11-04. This policy applies to the Corebyte website features following this publication.

Scope and operator

Corebyte is a brand name. This website is operated by BYTEBAY GLOBAL LIMITED in Hong Kong. This policy explains cookies, similar browser storage and connections to external features. Information in the browser, backend inquiry records, chat records and email copies are separate parts of the process; clearing one does not automatically clear the others. See the Privacy Policy for personal data purposes, categories of recipients and how to make requests.

Temporary form storage

Inquiry forms use sessionStorage to temporarily save entries in the current browser tab so that you can continue after switching languages or a failed submission. A draft may contain your name, work email, description of your needs and any company, phone, market, cloud-environment and budget information entered, together with technical identifiers used to prevent duplicate submissions. Saving a draft does not itself submit the inquiry to the backend.

Drafts are checked for a validity period of approximately 30 minutes from their most recent save. Expired content is rejected when restoring a draft, and the draft is cleared after a valid acceptance acknowledgement is received. Browser suspension, restoration and storage settings may affect the clearing time. This is not a guarantee of erasure at an exact instant or a retention period for server records, chats, emails or backups.

Cloudflare Turnstile security verification

When a form receives focus, input or changes, the website loads Cloudflare Turnstile as needed for the feature, potentially before you click submit. The verification service may receive network and browser security signals, and the website backend checks the verification token needed for submission. See the Turnstile Privacy Addendum for Cloudflare's purposes and processing roles. It should not be assumed that Cloudflare processes all information solely on this website's instructions. Blocking these connections may prevent verification and form submission.

Online customer-support sessions

When you first open online customer support, the website creates an embedded window and connects to the Chatwoot customer-support service at chat.corebyte.com. The system can use cookies or similar storage to maintain sessions and restore connections. For example, Chatwoot's cw_conversation session identifier is used to resume conversations across pages or on a return visit. The lifecycle of specific identifiers depends on the customer-support component and browser settings; the form draft's 30-minute rule does not apply.

Closing the chat panel only hides the interface. It does not end, delete or withdraw an existing conversation. Attachment uploads are disabled in the current website chat interface. Before exchanging files, ask staff to confirm a suitable channel. Chatwoot's official cookie information describes its general storage behaviour; the other optional features listed there are not necessarily enabled on this website.

Fonts, videos and external resources

Some promotion pages request Google Fonts stylesheets and font resources when opened. The service may receive IP addresses, browser information and resource-request data. Videos on the AWS introduction page connect to YouTube after you click to load them; other external video links connect to the relevant website when opened. Before choosing these features, you can review the Google Privacy Policy. This policy does not describe third-party services as having no logs, no cookies or no personal data processing.

Your choices and contact

You can choose not to open online customer support or videos and communicate through the website's contact email instead. Browser site-data settings generally let you inspect, restrict or remove cookies and other storage; the available controls vary by browser. Restricting storage may affect draft recovery, preservation of entries across languages, chat continuity or security verification. Clearing site data does not delete inquiries, chat records or email copies already submitted.

This website does not provide a unified cookie preference centre as a substitute for browser settings. If storage or external features change, we will update this page and provide information or choices as required. For questions, contact the Website Privacy Contact at BYTEBAY GLOBAL LIMITED: info@bytebay.ai.